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Rate Code or ID Number
 
 
5.0

09.03.2010

Xanthe, Stockton on Tees

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comfort of accommodation

Overall service and staff friendliness

Comments:
Second time staying in the Premier Apartments Manchester and already planning our third. The staff are very friendly and couldn't be more helpful. The location is perfect for shopping and a night out and the apartments are spotless!
Response:
Thank you for taking the time to leave your feedback. I was delighted to see you had such a good time and that you're already planning a return...I'll warn the city!! Mark GM
3.0

07.03.2010

rachel, liverpool

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
4.0

02.03.2010

stephen, tullamore

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
5.0

01.03.2010

Kate , Sheffield

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comfort of accommodation

Overall service and staff friendliness

Comments:
we were a group of 12 staying for 2 nights for a hen night I gave to say these are Brilliant apartments in an excellent location, staff couldn't be more helpful, I would recommend staying here!
Response:
5.0

01.03.2010

Margaret, Barrow-in-furness

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comfort of accommodation

Overall service and staff friendliness

Comments:
This was our 1st stay and we found it excellent. The staff were very welcoming, the accomodation clean and comfortable and the location was close to everywhere we wanted to be. Will be recommending apartments to family and friends and we will certainly use them again.
Response:
Thank you for taking the time leave your comments. I was delighted to see you had had such a good time and found our apartments to your liking. We look forward to seeing you again soon and thank you for the recommendations. Mark GM.
5.0

28.02.2010

FRAN, KEIGHLEY

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comfort of accommodation

Overall service and staff friendliness

Comments:
Reception staff very welcoming and very close to city centre shopping
Response:
4.0

28.02.2010

Ashley, Chester

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comfort of accommodation

Overall service and staff friendliness

Comments:
Our experience was excellent, as was the comfort or accomodation, save for the fact that on two occasions my friend and I had to shower in cold water.
Response:
My apologies for the lack of hot water which has been remedied - there was a faulty heating element. Mark GM
4.0

25.02.2010

Mark, Birmingham

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comfort of accommodation

Overall service and staff friendliness

Comments:
Better than a hotel anytime!
Response:
3.0

22.02.2010

patrick, nottingham

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comfort of accommodation

Overall service and staff friendliness

Comments:
had to wait until the next day for ash try and frezer was not on
Response:
I am sorry about your wait for the ashtray. I hope your stay was a good one and that we'll see you back at some stage. Mark GM
4.0

22.02.2010

Christina, Castel

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comfort of accommodation

Overall service and staff friendliness

Comments:
Excellent base for a city break. Well situated, well equipped and very comfortable. Friendly and helpful staff - all in all a great place to stay.
Response:
Many thanks for the feedback. Mark GM.

 

 

 

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